Make Credit Card Default Loan Payment

1. How Can I Make A Credit Card Payment?

  • Visa and MasterCard credit and debit cards are accepted.
  • Click the "Continue" button below. Complete the required information on all pages and click the "Make Payment" button on the final page.
  • Your payment is approved when you are given a confirmation number. Retain this confirmation number as proof of payment. Authorized payments cannot be cancelled.
  • Your payment will be posted to your account within 3 business days from the date you charged it.
  • Please have the physical credit card and the credit card billing address in your possession before continuing with this transaction.

2. How Will My Credit Card Payment Be Processed?

  • HESC uses Virtual Merchant as a credit card service provider.
  • By proceeding with this transaction you will be visiting a site outside of www.hesc.ny.gov.
  • All credit card information will be in the custody of Virtual Merchant, not HESC.

Credit Card Disclaimer

The New York State Higher Education Services Corporation ("HESC") is committed to providing its customers with the highest levels of service. In furtherance of this commitment, HESC is allowing student loan borrowers to pay the amounts owed on their accounts by credit card, using the Internet. HESC has made arrangements with Virtual Merchant, a credit card service provider, to provide these services.

Borrowers who decide to pay their outstanding loan debt by credit card will be asked by HESC to furnish to Virtual Merchant, the credit card service provider, personal identifying information: the credit card number and expiration date, the amount of the payment and payment application information. This information will be securely transmitted from your IP address directly to the credit card service provider. This information is not in HESC's custody. Borrowers who decide to proceed with the transaction will receive a confirmation number from Virtual Merchant, the credit card service provider, as proof of payment. Borrowers should also note that, following authorization of the credit card payment, the credit card service provider will forward to HESC only that information necessary for HESC to properly credit the payment to the borrower's account (i.e., identifying information, payment amount and application information). HESC will not receive any personal credit card information, such as credit card number or account status.

HESC is providing a data entry screen that will transmit credit card information to the website of Virtual Merchant, the credit card service provider. The decision to use or not to use the services offered by the credit card service provider is entirely up to the borrower and will not result in any special treatment from HESC.

HESC and the State of New York do not control the Virtual Merchant website referenced or accessed through the data entry screen or otherwise from the HESC website. HESC and the State of New York are not responsible for the content, privacy policy, security policy or procedures of Virtual Merchant's website, or for the content, privacy policies, security policies or procedures of any links contained in Virtual Merchant's website. Any questions regarding off-site content, privacy policy, and/or security procedures should be directed to those responsible for the website in question and not to HESC.