Welcome to the HESC Help Center
Select a topic below to find detailed information and help.
Overview
Find out more about the latest improvements and how to manage inquiries and data entry. Getting Started
Find out how to start working with HESC on the web, how to log in, view inquiries, and work with data entry tasks. Loans Topics
Learn more about tasks related to Borrowers, Schools, Lenders, Servicers, and Messages. Grants & Scholarships (TAP) Student Topics
Learn more about Grants & Scholarships tasks related to Students. Supported Tasks
Find out exactly what tasks are supported by HESC-on-the-web. Browser Requirements
Ensure your browser meets the requirements. EFAN ID Application
Apply for a HESC Electronic Financial Aid Network ID.
Find out more about the latest improvements and how to manage inquiries and data entry. Getting Started
Find out how to start working with HESC on the web, how to log in, view inquiries, and work with data entry tasks. Loans Topics
Learn more about tasks related to Borrowers, Schools, Lenders, Servicers, and Messages. Grants & Scholarships (TAP) Student Topics
Learn more about Grants & Scholarships tasks related to Students. Supported Tasks
Find out exactly what tasks are supported by HESC-on-the-web. Browser Requirements
Ensure your browser meets the requirements. EFAN ID Application
Apply for a HESC Electronic Financial Aid Network ID.
Financial Aid Professionals needing further assistance may contact HESC at PriorityServices@hesc.ny.gov