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HelpCenter Home < Supported Tasks
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Cancel / Reduce Disbursements
Disbursement information on a particular loan for a specified borrower is displayed
here. Included are:
- Guaranteed amount
- Canceled amount
- Disbursed amount
Itemized for each disbursement are:
- Effective date
- Report date
- Reported by method
- Disbursement type
- Description
- Amount
Authorized users will be able to:
- Add a disbursement
- Enter a late disbursement
- Update a disbursement
- Retract a disbursement or cancellation
- Add an unconsummated disbursement
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HESC HelpDesk
Call the HESC Help Desk at 1-866-431-HESC (1-866-431-4372) for assistance. The Help Desk is staffed
8:00 AM - 5:00 PM Eastern time, Monday through Friday. Leave a message during unstaffed hours and
someone will return your call.
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